Shaw Communications lays off 500 employees

so one should now expect even shittier customer service??

I don't think there is any way in Hell the service provided Shaw's customers could get any worse than it is already.

No it could be worse - it could offer service equivalent to Telus. As a former customer of Telus and a current customer of Shaw, there's a shitload of difference between the two.

With Telus, I'd spend 10 minutes screaming "agent" into the phone because the voice recognition software couldn't recognize shit. Then once the system had found out to which department I should be directed, I'd sit on hold for almost an hour.

With Shaw, I hardly ever wait longer than 10 minutes for a rep and I never have to deal with that crappy voice recognition POS.

Telus? Try Rogers! They suck huge goat dong! I think their call centers are all in India and you can't understand a word they say. Trained apes would give better service! Transfer to 5 different reps and a day to get problems fixed while on hold and I hear Bell is worse then them!

Tank you wery much for colling Rogers, this is Bob speaking. How may I be helping you?

THAT'S why you moved overseas!

Yeah, I've never had any problems with Sasktel customer service so....

When we were up north we used Bell ExpressVu. In Winnipeg I had the 'pleasure' of both Shaw and Rogers. Our last year in Winnipeg we had MTS digital for our internet and TV. It seemed pretty good.

I feel sorry for those losing their jobs. Well, except for the ones who keep showing up at the front door trying to sell me the Shaw package who won't take repeated a 'no' for an answer until I have to start getting rude to them, and then call me a moron as they leave for sticking with Telus.

No sales staff are losing their jobs. They probably don't even work for Shaw directly.