saturn_656 saturn_656:
Lemmy Lemmy:
The next disagreement I have with Bell is going to cost them. I won't take another unhappily resolved customer service issue without destroying some of their property.

Do you rent your modem?
From what I hear, threatening to walk away (or actually walking away) can usually yield you some concessions. Shaw tried to get me to buy back into Star Choice after I left with little sweetheart deals.
Threatening to close your account sweetens the deal for pretty much anything, including banks. Personally, if I were a Bell customer, I would not care how much they tried, I would still drop them like a hot rock. I'm glad that there are ISPs like mine who oppose what Bell, Rogers, and their friends at the CRTC are doing.