$1:
The case was the second time that Michel Thibodeau, who has campaigned for French-language rights for 14 years, had sued Air Canada or its subsidiaries for failing to provide service in French.
In 2000, he was refused service in French when he tried to order a 7Up from a unilingual English flight attendant on a flight from Montreal to Ottawa.
He filed suit in Federal Court for $525,000 in damages. The court upheld his complaint, ordered the airline to
make a formal apology and to pay him $5,375.95. Thibodeau was later honoured by the French-language rights group, Imperatif français.
So this guy is a professional asshole.
That said. When you are applying at Air Canada, one of the requirements is being 'bi-lingual'. When you are flying somewhere, the announcements the pilot makes are usually in 2, sometimes 3 languages. The official language of the country of origin, the official language of the destination, and English.
Air Canada is certainly wrong here.
That said, Thibodeau is an asshole.