BartSimpson BartSimpson:
I worked in a restaurant once where the conversations were polite and quiet. Everything ran efficiently and we met every rush without a problem. That was the signature of one of the best managers I've ever worked with.
He said that the guys who yelled and screamed were generally at fault for the problems they yelled about. Norman planned ahead, trained people well, and ran a calm and effective shop.
He proved that yelling and screaming do not belong in a well run place.
By the way, I can't believe Ramsey hasn't has his clock cleaned by now. With all that yelling and abuse I know for sure I'd put the SOB in traction.
That's been my experience in every business I've worked in, and when I have managed people.
At one logging show, we had to re-log a piece over dead (ie previously logged) ground. So the company was losing money on the site. They would bring in some hotshot hooker, all highball, highball. Of course safety went out the window. We (the crew) were too smart to get hurt, but they took two hookers out of there, one with a busted knee, one with a smashed head, both from where the haulback hit them. In between times, the rigging slinger would take over as hooker. We would work as a team, discuss when we were changing lines, do things calmly and the right way. We might have been a little slower, but nobody got hurt, and production was up because of less downtime. Taught me a lesson on how to do things. When you see a 1" haulback smack a guy straight on his tin hat, and he does the rag doll and doesn't get up for a long time, it sticks with you.
Forum Super Elite 
CKA Moderator 
